Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Resolved - This incident has been resolved.
Mar 18, 11:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 10:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 10:47 UTC
Investigating - Some users can experience intermittent unavailability with UI (Console) and CLI.
Environments availability is NOT impacted

Mar 18, 10:36 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Completed - The scheduled maintenance has been completed.
Mar 11, 19:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (West 4) (eu-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 11, 08:30 UTC
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Completed - The scheduled maintenance has been completed.
Mar 7, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 09:30 UTC
Scheduled - We will be performing a routine maintenance in the USA-4 (East 1) (us-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 4, 12:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 05:23 UTC
Scheduled - We will be performing a routine maintenance in the Europe (West 4) (eu-4.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 5, 11:25 UTC
Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 21:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 21:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (Switzerland) (ch-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 5, 11:21 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 20:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 20:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (West 2) (eu-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 5, 11:18 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 19:00 UTC
Scheduled - We will be performing a routine maintenance in the Europe (France) (fr-1.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 5, 11:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 15:00 UTC
Scheduled - We will be performing a routine maintenance in the Australia East (au-2.platform.sh) region to optimize the cloud infrastructure.

All projects and environments will continue to function during the maintenance; however, at one point, you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Mar 4, 11:54 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 06:04 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 UTC
Scheduled - We will be performing a routine maintenance in Europe, the Middle East and Africa (DE-2, EU, EU-2, EU-4, EU-5, FR-1, FR-3, FR-4, CH-1, and UK-1) regions to release an upgrade for the API server.

All projects and environments will continue to function during the upgrade; however, management actions performed through the web Console, CLI and Crons will be unavailable for a few minutes during the upgrade.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Feb 29, 12:39 UTC
Mar 5, 2024
Completed - The scheduled maintenance has been completed.
Mar 5, 04:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team

Feb 29, 16:15 UTC