Gateways unresponsive on uk-1.platform.sh

Incident Report for Platform.sh

Resolved

Alerts for the region have cleared following filtering of the excess traffic, and the region is again stable.

Posted Mar 26, 2024 - 16:55 UTC

Monitoring

Traffic has been blocked and we're seeing gateway performance returning to normal. We're continuing to monitor the situation and will take additional action if needed.

Posted Mar 26, 2024 - 16:03 UTC

Identified

We are identifying IPs responsible for the excess traffic to the region and applying filters.

Posted Mar 26, 2024 - 15:47 UTC

Investigating

A large increase in incoming connections to the uk-1.platform.sh region caused the gateways to become unresponsive again.

Our Operations team has been notified and is currently investigating the issue.

Posted Mar 26, 2024 - 15:42 UTC

This incident affected: United Kingdom (uk-1.platform.sh).